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International Students

When you’ve made the decision to travel abroad to study, you want and deserve a great experience when you get here. We make life as easy for you as we can, helping you settle in quickly and get the most from your Dublin student days.

Frequently Asked

Questions

Below we have compiled a list of answers to some of the questions that international students often ask when coming to stay with us. If you have any more questions, please don’t hesitate to contact us.

Can I reserve a room?

Absolutely. To booking a room, complete your application on our booking engine. If you get stuck, give us a call on +353 1 454 8451 and we’ll be delighted to help you with the booking process. You can also complete the Booking Form and we’ll call you to complete your reservation.

Can I book a different move in and move out date?

We are flexible regarding move-in and move-out dates. Licence Fees are calculated by reference to set dates – but you may move in after these dates, and move out before them.

Can I pay in Instalments?

If you are booking for a semester, you will be required to pay for the entire semester, and this will be due prior to or upon check-in.

If you book for the entire academic year, you may pay in two instalments: the first instalment is due prior to or upon check in, and your second instalment will be due 1 December.

For 51-week bookings, you may pay in three instalments: the first instalment is due prior to or upon check in, the second instalment will be due 1 December and your third instalment will be due 1 April.

Can I change my room during my stay?

We will do our best to make your stay as comfortable and enjoyable as possible. Sometimes people wish to move to different rooms during their stay – for example, if their friend is living in a different part of the building, and they wish to share a kitchen and living area.

We can’t always facilitate moves like this – but will do our best to do so. If you’re in the process of booking – just let us know your preference, and we’ll do our best to make the arrangements. If you’re already resident in the building, just drop by the reception and enquire.

What if I need to self-quarantine when I arrive in Dublin?

We have a number of students coming from abroad who need to self-quarantine. We will happily arrange an apartment where you can stay during your quarantine uninterrupted. We will happily supply shop for your groceries – just let us know what you need. We’ll provide a change of towels and bed linens during your quarantine, and we are here 24/7 if you need anything.

Does my room come furnished with bed linens?

No, it does not. You will be required to bring your own sheets, duvet, pillow and pillowcases. These can be sourced locally at the shops or we can provide you will details of a supplier. Beds are 120 x 200 – they are a small double.

Will there be pots/pans/utensils in my kitchen?

Each student is responsible for purchasing their own kitchen items whether dishes, silverware, pots and pans. These can be purchased locally or we can provide you with a supplier.

As a student, can I move in earlier?

Sometimes, by specific arrangement, we can facilitate people moving in earlier. It isn’t always possible though. Please email us and we’ll do our best to help.

 

How can I extend my stay?

Sometimes, by special arrangement, we can facilitate people in staying longer. It isn’t always possible though. Please email us and we’ll do our best to help.

 

What is the nearest International Airport?

The nearest International Airport is Dublin Airport which is 11km North of HeyDay Carman’s Hall. The optimal transport to and from the airport is by taxi or by bus – the taxi and bus stops are just adjacent to the Arrivals Hall.

You can expect the taxi journey to take about 30 minutes from the airport to our front door.

You can also take a bus, and this will take about 30 minutes into the city centre, at which point, on your first arrival, you would probably be best advised to hail a taxi to take you the rest of the way to Carman’s Hall. (On subsequent trips, you might choose to walk – especially if you don’t have a lot of luggage).

Can I arrive outside office hours?

Our office hours are from 9 am to 6 pm. We can make arrangements for your arrival outside these hours, by specific arrangement. Please email us to discuss your arrival details, so that we can make the necessary arrangements.

 

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FAQ's for Parents